Shipping Policy
Shipping policy
Shipping Policy for Prime Store
Shipping Policy
Thank you for visiting and shopping at Prime Store. Below are the terms and conditions that constitute our Shipping Policy.
Processing Time All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (US) | 7-14 business days | Free |
| Express Shipping (US) | 3-7 business days | Calculated at checkout |
| International Shipping | 14-21 business days | Calculated at checkout |
| Expedited International | 7-14 business days | Calculated at checkout |
Delivery delays can occasionally occur.
Shipping Confirmation & Order Tracking You will receive a Shipping Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24-48 hours.
Customs, Duties, and Taxes Prime Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).
Damages Prime Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy We ship to most countries worldwide. Please check our website for specific country availability. Shipping charges for your order will be calculated and displayed at checkout.
Tracking Your Order To track your order, please visit our Order Tracking Page and enter your tracking number.
Need Help?
For any questions or support, please contact us:
Email: support@primes-store.com
Phone: +49.17653105162
Live Chat: Available on our website
Thank you for shopping with Prime Store! Your satisfaction is our priority, and we are here to help with any shipping-related inquiries.